Area covered: Haldia city of about 11000 hectares spreading across 5 assembly constituencies. Population served: Over 250,000 population with Bulk Water to Municipal Corporation which serves around 50,000 house hold connections.Customers: Domestic, Commercial and predominantly Industries viz. Haldia Petrochemcial, Indian Oil, MCPI, Tata Power, Emami Agro, Electro steel, Kolkata Port Trust etc.
Convincing households to apply for legal connection and avail amnesty on their unauthorized connection.Conducting events targeting school children (e.g. safe water) .Scheduling water connection camps in consultation with local community, Resident welfare associations and political figureheads. Water meter installation drives by sensitizing the community on its benefits and allaying apprehensions, if anyGrievance redressal cell.