Clean And Clear Water for All!
The Company aims to ensure clean and clear of water for all the people, industries of Haldia as the availability of fresh water is a necessary pre-requisite to the overall development of any urban/ semi urban or rural area. Hence , The Geonkhali Water Treatment Plant has been developed to fulfil the aim of HWSPL.
To ensure 24×7 drinking water with adequate pressure and of good quality, to every customer in Haldia within services perimeter of Haldia Development Authority area while ensuring sustainable development and efficient management of Haldia’s Water resources.
- To upgrade the water works through rehabilitation & upgradation of the existing water infrastructure
- To ensure improved customer service delivery in prudent, reasonable and responsible manner.
- To work towards equitable distribution of available water and to achieve Customer Satisfaction with a smile.
HWSPL. is committed to provide Quality Essential Services 24×7 to ensure the provision of safe, clean drinking water to every customer in Haldia within the service perimeter of H D A area.
This is achieved through:
- Close communication with Customers to meet their demand.
- Persistent efforts in providing quality and accurate services.
- Work Scheduling within committed time.
- Maintaining competent manpower
- Fulfilling statutory and regulatory requirements
- Analytical approach for Focused Continual Improvement
- Achieving Customer Satisfaction
- Community Engagement
- To provide safe potable water to consumers as per CPHEEO Norms and regular testing by Government laboratory
- Attending consumer complaints round the clock by dedicated team
- Installing and maintaining metered connections